Submit a Bug Report or Feature Request to the Mazlo Team
Would you like to share feedback or an idea to help improve Mazlo? Just follow these steps to share your thoughts, and a team member will reach out shortly to keep you updated.
Last updated
Would you like to share feedback or an idea to help improve Mazlo? Just follow these steps to share your thoughts, and a team member will reach out shortly to keep you updated.
Last updated
Running into a glitch or an issue in Mazlo? Let us know by submitting a quick bug report. Here’s how to do it in just a few simple steps.
Begin by clicking on the question mark icon.
When the menu pops up, choose Bug Report. This lets us know you're reporting a technical issue.
In the title field, briefly describe the problem. Keep it short but specific, like “Error message when adding a donor” or “Frozen loading on payment request submit page.”
In the description box, provide details on the bug you experienced. Try to include:
Where the bug happens (e.g., specific page or feature)
Any steps to make the bug happen again
How it affects your work
If you have a screenshot or file showing the bug, upload it by clicking the “Add an Attachment” button.
Click to upload the attachment or drop the file directly into the bubble.
When you’re ready, click Submit to send the report to our team.
Step 7: Our Team will Reach Out
After submitting, a Mazlo team member will reach out to you. They may ask for extra details if needed, or they’ll update you on the progress of fixing the issue. Thanks for helping us keep Mazlo running smoothly!
Would you like to share an idea to make Mazlo even better? We’d love to hear it! Submitting a feature request is easy, and your feedback helps us build the tools you need.
Begin by clicking on the question mark icon.
When the menu appears, select Feature Request to let us know you’re suggesting something new or improved.
Type in a short, clear title for your request, like “Add custom reporting format” or “Support for new payment methods.”
In the description, explain your feature idea and how it could help you. Be as specific as possible! Share details like:
What the feature would do
How it would improve your work with Mazlo
Any examples of similar features you’ve seen
If you have any supporting images or documents, feel free to attach them by clicking “Upload File.”
Click to upload the attachment or drop the file directly into the bubble.
Once you’ve filled everything out, click Submit to send us your request.
Step 7: Our Team will Reach Out
After submitting your request, a Mazlo team member will reach out to discuss your idea further or provide an update. We appreciate your input—it’s what helps us make Mazlo better for everyone!
Please contact our team if you have any questions: .
