Project Knowledge Base
  • Welcome to Mazlo!
  • Getting Started
    • Accept Your Invitation to Join Mazlo
    • The Project Dashboard
    • Invite Team Members
    • Fund Your Mazlo Account via ACH
    • Wire Instructions
    • Submit a Bug Report or Feature Request to the Mazlo Team
  • Check Deposits
    • Add a New Contact for a Donor
    • Make a Mobile Check Deposit
  • Send Money
    • Add a New Contact for a Recipient and Upload a W9
    • Create a Payment Request
  • Mazlo Cards
    • Access Your Mazlo Card Details
    • Add Your Mazlo Card to Your Virtual Wallet
    • Using Your Mazlo Card Abroad: Prohibited Countries List
  • Donation Campaigns
    • Create a New Donation Campaign
  • Transactions
    • Code a Check Deposit
    • Code an Expense Transaction and Upload a Receipt
    • Use Magic Suggestions to Tag Donors to Stripe and Mazlo Campaign Payouts
  • Declined Transactions & How to Resolve Them
  • Compliance
    • Donor Acknowledgement Letters
    • Grants
  • Settings
    • Upload the Organization's Logo
    • Build Live Profit & Loss (P&L) Statements
    • Connect Stripe to Mazlo with an API Key
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On this page
  • Payment Requests
  • Contact Our Team
  1. Send Money

Create a Payment Request

Whether you need to pay for a good, service, or reimbursement, you can easily send a payment request to pay a recipient via ACH, paper check, or wire transfer.

PreviousAdd a New Contact for a Recipient and Upload a W9NextAccess Your Mazlo Card Details

Last updated 7 days ago

Payment Requests

When you submit a payment request, your fiscal sponsor will receive a notification to review and approve the request. Once approved, your payment will be processed accordingly.

ACH transfers will process in 2-3 business days*

Wire transfers will process in 1 business day* (there is a $25 fee)

Physical checks will arrive in the mail in approximately 7 business days*

*once it's approved by your Fiscal Sponsor


Step 1: Create a New Payment Request

To start, open 'Requests' on the left-side menu and click 'Create Payment Request.'


Step 2: Enter the Details of the Payment Request

First, Select the Source Account

Select the account that will make this payment- your primary checking or a sub-project account.

Next, Select the Payment Method

Select 'ACH Transfer' to send an electronic money transfer to a recipient with banking details, a wire transfer ($25 bank fee), or mail a physical check ($2 bank fee).

Select the Recipient's Contact Profile or Click 'New Contact'

Enter the Details of the Payment Request

To create your payment request, enter the amount of the payment, select the accounting code, and upload a receipt (note: this may be required by your fiscal sponsor before it's approved).

Upload the Recipient's W9

You may also upload the W9 for a contact before submiting the payment request (note: if you've already uploaded the cnotact's W9, it will be included here).


Step 3: Confirm the Payment Details and Click 'Submit Request'

Success! The Payment Request has been Sent for Review

Your fiscal sponsor will receive a notification to review this payment request. Once it's approved, it will be sent to the recipient from your account.


Contact Our Team

Please contact our team if you have any questions: .

support@mazlo.com